Can we manage pricing and products centrally across all our locations?

Yes. Provet has a master Pricing Hub designed specifically for multi-site veterinary groups. This allows your headquarters or operations team to set and lock prices, taxes, and discounts once and deploy them to all your sites in a single click, ensuring consistency and preventing revenue leakage from outdated local pricing.

Our group includes General Practice, Specialty, and ER sites. Can one system handle all three?

Provet is a multi-site platform that uses a pre-set design by practice type, then an Open API and user specific settings to customize to your needs. You can turn on specific modules (like advanced hospitalization or digital whiteboards) for your ER sites while keeping a streamlined design for your GP locations—all within the same database.

How does Provet handle different doctors having different ways of working?

Provet allows for centralized Standard Operating Procedures (SOPs). You can define a gold standard clinic configuration (including specific reason types, clinical templates, and automated workflows) and use it as a template for every new acquisition, effectively scaling your company's specific way of practicing medicine.

Can we get a single source of truth for real-time reporting across the entire group?

Yes. To solve the problem of data blindness and the manual labor of merging Excel sheets, Provet provides a unified dashboard. For more advanced needs, we offer database replication (data warehousing), providing your IT team with SQL read access to an exact mirror of your production database to feed directly into Power BI, Tableau or your preferred BI platform.

Can we track clinical audits and quality assurance on a company level?

Because Provet uses structured clinical data, Operations Directors can run group-wide queries to meet regulatory standards like the RCVS Practice Standards Scheme. You can instantly report on metrics like post-operative infection rates or heartworm compliance across a specific region without manual chart reviews.

Does Provet meet enterprise cybersecurity requirements?

Security is non-negotiable for our technical users. Provet is the only PIMS that is hosted in a single AWS database, ISO 27001:2022, SOC2 Type II, and GDPR compliant, offering banking-grade encryption and robust disaster recovery plans.

How does switching to the cloud help us manage our technical debt?

Moving to Provet allows you to drop the server. By eliminating physical on-premise servers at every site, you remove the cost of local maintenance, VPN lag, and the risk of physical hardware failure. Your IT team can manage the entire network remotely through a single web-based URL.

We have a Frankenstein network of different legacy systems. How do you handle migration?

We provide a white-glove implementation process specifically for veterinary groups. Our team performs a multi-stage migration, starting with a test migration to map your codes and ensure data integrity before the final push. We specialize in code harmonization, helping you map 30,000+ disparate line items into a clean, unified catalog. Implementation and data migration is always handled by our in-house enterprise-specialist team.

What is your strategy for overcoming Change Fatigue during a mass rollout?

We follow the train the trainer model and provide access to the Provet Academy, an e-learning platform where staff can complete role-specific certifications. For major go-lives, we offer on-site implementation specialists (often former vets and techs) to support your team on the floor, ensuring the transition is a great experience rather than a disruption.

How does Provet improve our EBITDA margins?

Provet acts as a force multiplier by automating administrative tasks and capturing lost revenue. By linking clinical forms directly to billing triggers, Provet ensures that if a doctor documents an injection, it is automatically added to the invoice, potentially plugging missed charges of 10-17% of total revenue.

Can we manage multi-site inventory and inter-site transfers?

Yes. Provet provides centralized inventory visibility, allowing Clinic A to see if Clinic B has a surplus of an expiring vaccine. You can perform digital, audited inter-site transfers, which unlocks working capital trapped on shelves and increases your purchasing leverage with wholesalers.

Én felles plattform for administrasjon, tilpasset hver klinikk i kjeden

Provet er stedet der du samler sentral administrasjon, følger sanntidsytelse på tvers av klinikkjeden og standardiserer kunde- og pasientbehandling på alle klinikkene dine. Nå oppleves hele klinikknettverket som én enhet.

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Gruppen din har vokst raskt.

Men dine frakoblede systemer skaper en flaskehals.

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Dere benytter fragmentert programvare på tvers av kjeden, hver med sine egne arbeidsflyter.

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Dere håndterer innstillinger, lager og priser manuelt på tvers av dusinvis av lokasjoner.

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Standardiser driften ved alle lokasjoner.

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Opprett en ny prissamling, oppdater en legemiddelpris eller endre et lagerelement, og send det ut til alle klinikker umiddelbart. Slik holdes prisene samkjørte, og de ansatte slipper å rette opp avvik manuelt.

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