What's New

This month's update is led by a redesigned left-hand navigation that gives you more room to work and faster access to Search and Tasks, and a redesigned Items page and Catalogue Management. Spanish clinics get a one-click PresVet antibiotic export. And eSignature is now powered by Provet's own in-house service, so your clients see the same signing experience they already know.

You'll also find AI improvements across Clinical Agent and Ask Provet, plus a Health Plans tweak that puts payment actions where you'd expect them.

New

A cleaner Provet with more room to work

For: All users

Provet's navigation has been redesigned to give you more vertical space for the work that matters. Navigation now lives on the left, Search stays available whether the menu is expanded or minimized, and knowledge base and help now sit together in one Help & Support section. A colored banner on the left keeps your clinic location easy to spot at a glance.

Help: Overview of the Provet User Interface, Overview of the New Navigation and Sidebar

A redesigned Items page and cleaner Catalogue

For: Clinic admins managing items and pricing

The Items page and Catalogue Management have been redesigned to be faster and easier to work with. Two new filters make items easier to find: Wholesalers and Last Edited. Conditional Pricing has moved out of Settings and into the Catalogue area, so catalogue-related controls stay together.

Help: Search for Items in Your Item List

Report antibiotic use to PresVet in one export

For: Spanish veterinary clinics (invoice country ES)

Spanish veterinary clinics are legally required (Real Decreto 666/2023) to report all antibiotic prescriptions to the national PresVet portal. Provet can now generate that report for you in one click.

You'll find it under Reports → Stock management → PRESVET antibiotic export. It produces an XLSX file matching the official 16-column PresVet template, ready to upload. Antibiotic data is pulled from consultation medicines, counter sales, and standalone written or phone prescriptions, deduplicated and sorted chronologically. Fields Provet can't derive (for example, Segundo Apellido) are left blank for you to complete before upload.

Help: Notificación de antibióticos en España — PresVet

Improvements

A more reliable eSignature, without changing how you sign

For: Clinics using eSignature

eSignature is now powered by Provet's own in-house service, replacing the previous third-party integration. The signing experience is exactly the same for your clients, but signature data is now handled and stored inside Provet.

Signing-request emails to pet owners are now sent by Provet and branded with your clinic's logo, colors, and name instead of the old generic template.

Help: Using E-Signatures with Clinic Devices

Include PDFs in your Patient History summaries

For: Clinics using Clinical Agent (formerly Clinical AI)

Clinical Agent's Patient History summarization now includes PDFs attached to the patient's history, so imaging reports, referral letters, and prior lab results are considered alongside the structured record when a summary is generated. That means fewer "did we look at the referral letter?" moments and a fuller picture in one view.

No more usage limits on AI Patient History and Discharge

For: All Clinical Agent users

The 30-usage cap on AI Patient History summary and AI Patient Discharge for free-tier Clinical Agent users is gone. All users, free or paid, now have unlimited access to both.

Export Ask Provet answers

For: Practice managers, clinic owners, and finance admins with reporting access

Ask Provet answers can now be exported to CSV or Excel, which is useful when you want to pull a live-data answer into a board pack, a reconciliation, or a report you're already building. You can also rate any answer with 👍 or 👎, which feeds directly into how Ask Provet learns and where we focus improvements.

Help: Overview of Ask Provet

Health Plan payment actions where you'd expect them

For: Clinics using Health Plans

The request summary email action and the plan status now sit above the fold on the Health Plan page. No more scrolling to the bottom to find them, and a lot fewer scrolls per day for your team.

Create a Task from anywhere with the new Command Menu

For: All users

The Command Menu, opened with ⌘K on Mac or Ctrl+K on Windows, now includes a quick-create for Tasks. You can create a task from any page in Provet, and if you're on a Client or Patient page, the Command Menu pulls that context in automatically.

A quick-access side panel for Tasks, Notifications, Conversations, and Ask Provet is coming next.

AI Actions for one‑click charting, plus Ask Provet for instant financial answers - July 2026

This month’s update is led by two new AI capabilities: AI Actions turns what’s said in the consult into ready‑to‑add diagnoses, medications, treatments, and vitals (and can add billable items to the invoice), while Ask Provet lets you ask plain‑English questions in Provet Reporting and get live answers from your financial data.

You’ll also find workflow improvements across PDF forms (multi‑context templates + automatic location logos) and bulk payment uploads from Excel.

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New

Your chart and invoice are done before you leave the room

For: Veterinarians using Provet’s AI Scribe

While AI Scribe transcribes and summarizes the consultation, AI Actions listens for clinical details you mention — diagnoses, medications, treatments, and vitals — and matches them to items in your Provet database. Those items appear in a new Actions block inside the AI Assistant tab, where you can review, adjust, and add them to the medical record in one click.

Once you approve, AI Actions also adds billable items directly to the invoice. That means less after‑hours charting, fewer missed charges, and fewer “did we remember to add that?” moments after the consult ends.

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Ask the question, don’t build the report

For: Practice managers, clinic owners, and finance admins with reporting access

Ask Provet is an AI Agent inside Provet Reporting. Type a question like “How are clients paying us?” or “How much did we make this month?” and get an answer in seconds, pulled live from your invoices, payments, debt, items, and health plans.

Ask Provet doesn’t just return a number — it explains what the numbers mean in clinic context and suggests a sensible next question, so you can get the insight without stitching together multiple reports or exporting to spreadsheets.

Help: Overview of Ask Provet

Improvements

Create one PDF form and use it everywhere (multi‑context PDF forms)

For: Clinics using PDF forms

You can now create a single PDF form and assign it to multiple areas (for example: Patient, Consultation, and more) in one step. A new master template lets you push updates across all copies, with the option to overwrite or keep any location‑specific edits.

This also works with central clinic forms: create centrally, then publish to the locations you choose — helping multi‑location groups stay consistent without managing dozens of nearly‑identical PDFs.

Help: Set up PDF Forms

Automatically show the right clinic logo on PDF forms

For: Clinics using PDF forms across multiple locations

PDF forms can now pull in the correct clinic location logo automatically. Add an image field to your PDF and map it to [[department_logo]] in Provet — the form will render with the right logo based on the clinic location, without hard‑coding or maintaining separate PDFs per site.

This is especially useful for onboarding and multi‑site rollouts, where one standardized form needs to look “native” at every location.

Help: Create and Manage Centrally Managed Forms

Choose the billing day for Health Plan payments

For: Clinics using Health Plans

You can now set the billing day for Health Plan subscriptions — so clients can be charged on any day of the month (1–31) instead of only on the last day.

• Set a default billing day on the Health Plan template (changes apply to new subscriptions).
• On New subscription, the billing day is pre‑filled from the template and can be adjusted for that individual patient before creating the subscription.
• If you select 29, 30, or 31, Provet automatically adjusts the billing date in shorter months (for example February, April, and June).

Help: Create a Health Plan · Add a Patient to a Health Plan

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Improvements

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Show prices to clients during online booking

For: Clinics using Provet Online Booking

When clients choose a visit reason, they can now see the price during the booking flow. Clinics can set the price in Provet settings at the reason type level, and choose whether to show a fixed price or a “starting from” price. This update is the first step toward CMA compliance for Provet online booking. Next, we’ll introduce a separate Pricing page that can be added to the clinic’s website and opened with one click, completing another CMA requirement.

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Register new patients faster with one unified form

For: Clinic staff creating and editing patients (reception, nurses, vets)

Patient registration is now a single, consistent flow across Provet — no matter where you start (appointment, dashboard, or client record).

The new form adapts to your clinic type, showing only the essential fields by default, with expandable sections for extra details when needed. It also helps prevent duplicates by flagging potential matches as you enter key information (like microchip IDs), so you spend less time cleaning up records later.

Help: Create a new patient

Fewer clicks when adding vaccine procedures to consultations

For: Clinics using vaccine procedures with linked medicine items

When a vaccine medicine item is linked to a procedure, you can now set a default effect group (for example, “3-week booster” vs. “standard”). That default is then applied automatically when the procedure is added to a consultation — reducing repetitive manual selection and helping teams record the correct vaccination efficacy more reliably. For combo vaccines, defaults can be set per disease group.

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Clearer dropdowns across Provet

For: Anyone using search + dropdown fields across Provet

We’ve refreshed the combobox component (dropdown/search fields used in pickers across the app) to make selections clearer and reduce mis-clicks. Selected options now stand out when you open a dropdown — especially helpful for multi-select fields — and the search field UI has been simplified (typing to search works the same as before).

Functionality is unchanged; this is a visual/usability improvement.

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More compliant refill controls for UK clinics (SQP support)

For: UK clinics managing medicine refills

UK clinics can now mark users as SQP, which changes what refills non-veterinarian staff can create based on medicine classification.

Non-veterinarian SQP users can create refills for POM-VPS, NFA-VPS, AVM-GSL, and OTC medicine items. Non-veterinarian non-SQP users can’t create medicine refills. Veterinarian workflows are unchanged.

Easier-to-read statements for multi-patient clients

For: Clinic clients with multiple patients — especially equine and other multi-patient practices

Clients receiving statements with multiple invoices across different animals could not quickly see which invoices belonged to which patients. Now, the detailed statement view groups invoice rows by patient, and the summary view lists patient names directly. It shows a single patient as-is, lists two to three patients individually, or displays the first three plus "+ N more patients" for larger lists.

Help: Generate Client Statements

More flexibility when emailing from client or consultation pages

For: Clinic staff sending documents to clients from the client page or a consultation

The Send email modal now brings more into one place. You can upload new attachments directly from the modal using the new "Add attachments" panel instead of preparing them in advance. You can also attach forms, just as you can from patient history.

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Coming Soon

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Health plan lifecycle notification emails

For: Clinics using Health Plans

Pet owners will receive automated transactional emails at key health plan lifecycle moments (for example: activation, renewal, and cancellation). This is new behavior and helps ensure customers are kept informed — especially for payment methods like direct debit where advance notice requirements apply.

RAL Lab Integration

For: Veterinary clinics using Provet in RAL-supported markets (Spain)

Send lab requests and receive results directly in Provet, without switching between systems. The RAL laboratory integration supports the full diagnostic workflow, from ordering tests to receiving results, within your existing setup.

We expect to make the integration available at the beginning of June.